Frequently Asked Questions
Where is A Gift from Loch Lomond based?
A Gift from Loch Lomond is a subsidiary of The Oak Tree Inn. Our address is A Gift from Loch Lomond, c/o The Oak Tree Inn, Balmaha, Loch Lomond, G63 0JQ. Our telephone number is 01360 870357. The best way to get in touch is via the contact form below.
Do prices include postage?
Yes they do, for deliveries in the UK.
Do you deliver outside of the UK?
Yes we do, Loch Lomond has fans all over the world. There is a postage charge for international deliveries.
How long will it take for my delivery to arrive?
Your order will arrive in 1-3 weeks, although often it is quicker and usually just a few days.
What if I have a problem with my order?
We hope you'll be delighted with your product or experience, however if you do have any problems please get in touch via the contact form below and we will reply as quickly as possible.
What payment cards do you accept?
We accept Visa, MasterCard, American Express & Paypal
How can I get my Loch Lomond product/experience featured on A Gift from Loch Lomond?
Please get in touch, you can read more on the Join Us page
If we can help in any way please do not hesitate to contact us using the form below, which will work its way to us By Yon Bonnie Banks...